Terms & Conditions

Effective Date: 2nd July 2026

Welcome to All Psychiatry Pty Ltd ("All Psychiatry", "we", "our", or "us"). All Psychiatry is the trading name of Oasis Health Services Pty Ltd (ACN 656 619 779).

By accessing our website, booking an appointment, or using our services, you agree to these Terms & Conditions.

Healthcare Services

All Psychiatry is an Australian telehealth specialist practice providing psychiatry, psychology, developmental and behavioural paediatric, and other mental health services.

Our services are primarily delivered via secure telehealth consultations, allowing patients across Australia to access specialist care. Limited face-to-face appointments may also be available with selected clinicians and at selected locations where clinically appropriate.

All services are provided by appropriately qualified and registered healthcare practitioners.

Appointments

Appointments may require a valid referral where applicable. Consultation fees are privately billed unless otherwise advised, and payment may be required before your appointment. Cancellation and rescheduling are subject to our Cancellation & Refund Policy.

Telehealth

As a telehealth practice, most consultations are conducted securely by video. The treating clinician will determine whether telehealth is appropriate for your clinical circumstances or whether a face-to-face consultation is recommended.

Patients are responsible for ensuring they are in a private and safe location during their telehealth consultation and have access to a suitable device and internet or telephone connection.

Clinical Care

All clinical decisions, including diagnosis, treatment recommendations and prescribing, are made solely by the treating clinician based on their professional judgement and individual clinical assessment.

Booking an appointment does not guarantee a diagnosis, prescription, referral or ongoing treatment.

Privacy

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Please refer to our Privacy Policy for further information.

Website Information

Information provided on this website is for general information only and should not be relied upon as medical advice. It is not intended to replace consultation with a qualified healthcare professional.

If you require urgent medical attention, call 000 or attend your nearest Emergency Department.

Intellectual Property

All content on this website, including text, graphics, logos and other materials, is owned by or licensed to All Psychiatry and must not be reproduced without prior written permission.

Limitation of Liability

While we make reasonable efforts to ensure the accuracy of information on this website, All Psychiatry does not guarantee that the website will always be accurate, complete or uninterrupted. To the extent permitted by law, we are not liable for any loss arising from the use of this website or our online services.

Changes to these Terms

We may update these Terms & Conditions from time to time. The current version will always be available on our website.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

All Psychiatry
Trading as All Psychiatry
Oasis Health Services Pty Ltd (ACN 656 619 779)

Phone: (03) 9099 0500
Email: admin@allpsychiatry.com.au
Website: www.allpsychiatry.com.au